Communication Mastery - Workbook
Communication Mastery - Workbook
One of the greatest challenges organizations and its leaders face is communication. Based off our popular Communication Mastery workshop, this workbook will improve and develop your communication skills with the necessary principles and methods to help deliver positive outcomes with clarity and impact. This workbook will unpack the activators needed to develop our communication system and successfully respond to what every organization deals with on a regular basis; conflict, politics and change.
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This workbook contains full diagnostics and teaching content and can stand completely on its own apart from the workshop.
Is this right for you?
If you often need to communicate ideas and concepts in the workplace, this workbook will give you the skills you need to build compelling arguments, recognize deceptive reasoning, communicate complex ideas and effectively listen to and discern the ideas of others.
Learning Outcomes
Some of the topics covered include:
Understand your unique personality type and better understand and communicate with other types
Understand the concept of appreciation languages and how they can be used to strengthen workplace relationships
Communicate and articulate your thoughts and ideas more effectively
Use active listening skills and effective questioning to enhance your understanding and show empathy
Give and receive appropriate feedback and use trusted techniques to deal with arguments and difficult conversations