Conflict Resolution Mastery - Workbook
Conflict Resolution Mastery - Workbook
Conflict is an inevitable part of life. The good news is that it doesn’t have to take you and your organization hostage. Based on our popular workshop Mastery series, this workbook will equip you with the practical tools and techniques to better identify and manage conflicts, while boosting your confidence to address the underlying reasons and issues that lead to conflict. Conflict Resolution Mastery can be a powerful leadership and team building tool that can transform every organizations bottom line.
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This workbook contains full diagnostics and teaching content and can stand completely on its own apart from the workshop.
Is this right for you?
If you are looking to resolve, prevent or simply minimize the negative effects of conflict on your organization’s morale, innovation and productivity then this workshop is for you. During this workshop you will be equipped with a number of proven principles and tools for resolving arguments, disagreements and even toxic or violent behaviors.
Learning Outcomes
Some topics covered include:
Recognize Conflict Management Styles, you unique style and what styles are most effective for certain situations
Understand the process of how conflict escalates and how it can be resolved before it grows
Utilize effective negotiating skills
Be equipped with a wide variety of conflict resolution tools for any situation