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CONFLICT RESOLUTION MASTERY

What if you could actually turn conflict into profit and prevent conflict from taking people and organizations hostage?


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Webinar - $99 (+HST) Per Person

Live events also available

 

Conflict is an inevitable part of life. The good news is that it doesn’t have to take you and your organization hostage. This workshop will equip you with the practical tools and techniques to better identify and manage conflicts, while boosting your confidence to address the underlying reasons and issues that lead to conflict. Key benefits of this workshop include:

KEY BUSINESS BENEFITS:

  • Resolving unhealthy conflict in your team

  • Enhancing the negotiating skills of your team

  • Empowering employees by building a self-help system for conflict

  • Improving effectiveness and productivity of your work teams

  • Converting workplace diversity from a barrier to creative asset

  • Improving resiliency and adaptability during conflict

  • Minimizing toxic and violent behavior in the workplace

KEY PARTICIPANT BENEFITS:

  • Be equipped with effective conflict resolution skills

  • Improve the outcome of arguments and disagreements

  • Learning how to protect and advance relationships during conflict

  • Becoming a more effective negotiator

And much more! Conflict Resolution Mastery can be a powerful leadership and team building tool that can transform every organizations bottom line. A bottom line we describe as the sum of an organization and its people's best parts; protecting relationships, advancing wellness and fairness, empowering pride of ownership and making a lot of money!


 
 
 

Is this workshop right for you?

If you are looking to resolve, prevent or simply minimize the negative effects of conflict on your organization’s morale, innovation and productivity then this workshop is for you. During this workshop you will be equipped with a number of proven principles and tools for resolving arguments, disagreements and even toxic or violent behaviors.

Learning Outcomes

Upon completion of this course you will be able to:

  • Recognize Conflict Management Styles, you unique style and what styles are most effective for certain situations

  • Understand the process of how conflict escalates and how it can be resolved before it grows

  • Utilize effective negotiating skills

  • Be equipped with a wide variety of conflict resolution tools for any situation

For more information click HERE for a detailed breakdown of the Conflict Resolution Mastery workshop.

Delivery Mode

Our workshops are highly interactive in nature and can be delivered in either live (classroom style) or virtually (webinar). The benefits of our workshops include being able to share first-hand experiences, ideas and questions with peers and our expert facilitators. You’ll learn alongside like-minded people and strengthen your network as well! Our teaching methods include live coaching, diagrams, interactive role play as well as the following diagnostic:

  • The Conflict Management Styles diagnostic

Additional Information

  • What’s included:

    - Comprehensive course workbook

    - Coffee, snacks and internet access (live workshops only)

    - Please advise us when booking if you have any dietary or accessibility requests

  • Our facilitators

    - Our facilitators are experienced practitioners with a robust mix of academic and real-world, practical expertise

  • Payment Options

    - We require full payment to be made prior to attending the workshop.

    - E-Transfer/Debit/Credit Card processed online.

Looking for something a little bit different?

Do you have a specific area of interest or special request? No problem! At Capstone Coaching we know that every organization has a unique culture, brand and set of desired outcomes. Our workshops can be customized by placing greater emphasis and the areas that are most relevant for you. Contact Us for more details and to begin this conversation.

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