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COMMUNICATION MASTERY

In the next 30 days you will be having a crucial conversation; a difficult, important or emotional one. Will you be ready to get the results you want?


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Webinar - $99 (+HST) per person

Live events also available

 


One of the greatest challenges organizations and its leaders face is communication. This workshop will improve and develop your communication skills with the necessary principles and methods to help deliver positive outcomes with clarity and impact. Hands on interactive work and diagnostics along with live coaching ensure the opportunity for immediate application of new skills and understanding. Attendees will take away greater awareness, confidence and empowerment for handling communication. Some benefits of this workshops include:

KEY BUSINESS BENEFITS:

  • Improving the effectiveness and productivity of your work teams

  • Increasing the value of your customer and client interactions

  • Strengthening workplace relationships and improving morale

  • Improving the written and oral communication skills of your team

  • Helping minimize and resolve workplace conflicts

KEY PARTICIPANT BENEFITS:

  • Improving relationships with family members, friends and coworkers

  • Greater self-awareness and understanding

  • Enhancing communication and listening skills

This workshop will unpack the activators needed to develop our communication system and successfully respond to what every organization deals with on a regular basis; conflict, politics and change. However the outcome from Communication Mastery will impact the attendee’s lives not only from an organizational perspective but family and personal as well!


 
 

Is this workshop right for you?

If you often need to communicate ideas and concepts in the workplace, this workshop will give you the skills you need to build compelling arguments, recognize deceptive reasoning, communicate complex ideas and effectively listen to and discern the ideas of others.

Learning Outcomes

Upon completion of this course you will be able to:

  • Understand your unique personality type and better understand and communicate with other types

  • Understand the concept of appreciation languages and how they can be used to strengthen workplace relationships

  • Communicate and articulate your thoughts and ideas more effectively

  • Use active listening skills and effective questioning to enhance your understanding and show empathy

  • Give and receive appropriate feedback and use trusted techniques to deal with arguments and difficult conversations

For more information click HERE for a detailed breakdown of the Communication Mastery workshop.

Delivery Mode

Our workshops are highly interactive in nature and can be delivered in either live (classroom style) or virtually (webinar). The benefits of our workshops include being able to share first-hand experiences, ideas and questions with peers and our expert facilitators. You’ll learn alongside like-minded people and strengthen your network as well! Our teaching methods include live coaching, diagrams, interactive role play as well as the following diagnostics:

  • The 4 Animals personality diagnostic

  • The Appreciation Languages diagnostic

Additional Information

  • What’s included:

    - Comprehensive course workbook

    - Coffee, snacks and internet access (live workshops only)

    - Please advise us when booking if you have any dietary or accessibility requests

  • Our facilitators

    - Our facilitators are experienced practitioners with a robust mix of academic and real-world, practical expertise

  • Payment Options

    - We require full payment to be made prior to attending the workshop.

    - E-Transfer/Debit/Credit Card processed online.

Looking for something a little bit different?

Do you have a specific area of interest or special request? No problem! At Capstone Coaching we know that every organization has a unique culture, brand and set of desired outcomes. Our workshops can be customized by placing greater emphasis and the areas that are most relevant for you. Contact Us for more details and to begin this conversation.

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